Australian emergency plumbing dispatch
When you accept a job, you're immediately bridged live with the customer who's calling, so you can speak with them in real time. Express Leads connects plumbing businesses with high-intent customers who need a plumber now. Sign your plumbers on when you have capacity and receive urgent jobs in your selected service areas.
Day, evening, night & weekend coverage
No long-term lead commitments. No need to keep every plumber available. Turn capacity on when you need it.
Incoming dispatch
Burst pipe — hot water isolated
Within your selected service area
Capacity, staffing & growth
Plumbing businesses don't have the same number of available plumbers every day — or even every hour.
A plumber might finish a job early. A booking might cancel. A new plumber might start. You might have someone willing to work nights and weekends. Or you may simply want to grow your business and need more work to justify putting additional plumbers on the books.
Express Leads gives you a flexible way to put available plumbing capacity to work.
Instead of committing your entire business to receiving jobs, you decide when you want additional work and how many plumbers you currently have available.
Fill gaps in the day
A plumber finishes their morning job early. Another booking gets cancelled. Or there's simply a gap between scheduled jobs.
Instead of sending the plumber home or leaving those hours unproductive, put them on call and give them the opportunity to take another urgent job.
Turn unexpected gaps into additional opportunities.
Keep your team busy
You've already got plumbers on the books. The more productive hours they work, the more revenue your business can generate.
If you have plumbers available, Express Leads gives you another source of urgent work to help keep them productive.
More available plumbers can mean more opportunities to take jobs.
Grow your team
Growing a plumbing business often means adding staff before your existing customer base can consistently keep everyone busy.
Express Leads can be another source of work to help support your growth — used alongside your normal customer base to create additional opportunities for that extra capacity.
Build the team. Build the capacity. Create more opportunities to keep them working.
Build an after-hours operation
Your normal business might operate during the day, but you may have plumbers willing to work evenings, nights or weekends.
Express Leads allows you to put those plumbers on call when you want additional emergency work. You don't have to make your entire business available 24/7.
Put the right plumbers on call when you want the extra work.
Take on more work
As your business grows, your capacity grows with it. You might start with one plumber. Then two. Then five. The challenge becomes finding enough work to keep that growing team productive.
Express Leads gives your business another channel for urgent plumbing work, so you can increase your available capacity when you want to pursue additional jobs.
Grow your capacity without relying entirely on your existing customer base.
How it fits your business
Your normal work
Existing customers + scheduled jobs
Available capacity
Plumbers free / schedule gaps / new staff / after-hours team
Express Leads
Put available plumbers on call
Additional opportunities
Urgent plumbing jobs
Your business
Accept the jobs that work for you
Express Leads doesn't replace your existing customers or your normal plumbing work — it works alongside it.
The key difference
If you have five plumbers but only one available, put one on call.
If you have three available tonight, put three on call.
If nobody is available tomorrow, don't sign anyone on.
You control how many plumbers are available and can adjust that number throughout the shift as your workload changes.
Whether you're trying to fill a few empty hours, keep your existing team productive, build an after-hours operation, or grow your plumbing business with additional staff, Express Leads gives you a flexible way to access additional urgent plumbing work when you have the capacity to take it.
You decide when you're available. You decide how many plumbers are available. You decide which jobs you accept.
How it works
Complete the onboarding form and provide your business details, service areas and designated job phone number.
Preload your Express Leads account with funds so you are ready to accept jobs.
Use the app to sign on for the day, evening or night shift. Choose how many plumbers you currently have available — increase or decrease the number at any time.
When a suitable customer calls, we immediately call you with the job details.
You decide whether you want to accept the job.
The important part:
When you accept the job, you are immediately bridged live with the customer who is already calling.
There is no need for you to hang up, find the customer's number, and call them back.
You are connected directly to the customer in real time.
Once connected:
Accept the job and you're connected to the customer immediately — in real time.
The difference
Our goal isn't to send you people who are comparing five plumbers. We focus our marketing on customers who have an immediate plumbing problem and are actively looking for help now.
We aim to filter out window shoppers and quote collectors before the customer ever reaches our dispatch system.
More urgent customers. Less time chasing enquiries.
Typical dispatch types
Your capacity
You don't have to commit your entire business.
Only put the plumbers you actually want receiving jobs on call.
Shift
Signed onDay
Available plumbers
Adjust your available count at any time during the shift.
Dispatch
When a customer in your selected service area contacts us, our system identifies suitable available plumbers. We call you and provide the job details. You decide whether the job is right for your business.
If you accept
Grow your business
Whether you're looking to fill spare capacity, keep your existing plumbers busy, add more staff, or build after-hours coverage, Express Leads gives your business a flexible way to access additional urgent plumbing work.
Book a CallBook a call and we'll explain how it works.
Who it's for
Keep your existing plumbers busier and generate additional revenue.
If you're hiring more plumbers, use Express Leads to help create additional job opportunities.
Put plumbers on call during evenings, nights and weekends.
Generate additional urgent work without committing to full-time availability.
Turn unexpected gaps in the schedule into potential revenue.
Low risk
Only sign on when you want additional work.
Only receive jobs within the areas you've selected.
Manage your available plumber count throughout the shift.
We provide the opportunity. You decide whether to take the job.
We'll explain the simple dispatch pricing during your onboarding call before you start receiving jobs.
Whether you're looking to fill spare capacity, keep your existing team busy, add more plumbers, or build after-hours coverage, book a quick call and we'll show you how Express Leads can work for your business.
Book a CallBook a quick call and we'll show you how it works. No obligation.
Ready to Get Started?
Book a quick call with us and we'll explain how Express Leads works, answer your questions and show you how to get your business set up.
FAQ
Whether you're looking to fill spare capacity, keep your existing team busy, add more plumbers, or build after-hours coverage, book a quick call and we'll show you how Express Leads can work for your business.
Book a CallSee whether Express Leads is a good fit for your business.